This listing was posted on ListedBuy.
Senior Desktop Support Specialist
Location:
Littlehampton
Description:
Your role in a nutshell We are recruiting an experienced Senior Desktop Support Analyst as part of our support team based onsite at our global HQ Watersmead, Littlehampton, West Susinteraction. This is a senior role with increased responsibilities, deputising for the Desktop Manager and delivering customer focused second: line support to business colleagues across the UK, EMEA, and international market offices. Youll be ensuring your colleagues have minimal business disruption from IT Systems and providing high service levels to the office and remote: based colleagues. Additionally, youll be working with International IT Infrastructure teams, local IT teams, and business stakeholders to deliver Desktop related projects to the business. More about the role: You'll be providing support to our global colleagues across both Windows and Mac operating systems, in addition to common Office 365 applications and systems.You will be proactively responding to calls from the ticketing system: You'll also provide support and guidance to Desktop Support peers within global markets: You'll be supporting the procurement of hardware and software, and the issuing of this equipment to colleagues: You will create and maintain process and procedure documentation in a collaborative way with the local and remote teams: You will develop application deployments and policies to update, enhance and manage the user experience What we look for Already working as a Second Line Support Analyst, you will have extensive experience of supporting a Microsoft Windows 10 environment, have a good understanding of Microsoft Office 365 and be able to troubleshoot issues with applications. Having the ability to maintain and diagnose issues with PC and Mac technologies is important as is having experience with software deployment applications, methods, and builds. Excellent communication and customer service skills are vital as well as a good understanding of ITIL, IT Service. Visit ListedBuy for more information.
Posted:
April 23 on ListedBuy
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More About this Listing: Senior Desktop Support Specialist
Senior Desktop Support Specialist is a Human Resource Support Worker Job located in United States. Find other listings like Senior Desktop Support Specialist by searching Oodle for Human Resource Support Worker Jobs.
Senior Desktop Support Specialist is a Human Resource Support Worker Job located in United States. Find other listings like Senior Desktop Support Specialist by searching Oodle for Human Resource Support Worker Jobs.