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Customer Service Advisor
Location:
Coatham Mundeville
Description:
Peabody has an exciting opportunity for a Customer Service Advisor on either a full- or part-time, permanent basis based in Basildon (Hybrid working). In return you will receive a competitive salary of £24,400 per annum. Do you have experience working in an environment where you use different methods of communication and are expected to provide a high standard of performance? Do you have experience committing to high standards of customer care and service delivery in an environment where customers may display challenging behaviour? Do you have experience using IT systems as a source of information, to record information and input transactions with customers to ensure an up to date and efficient service? If you do, this role is perfect for you! Benefits we'll offer you as our Customer Service Advisor: Flexible and hybrid working (depending on the role)Up to 30 days’ annual holiday plus bank holidays Competitive salaries that are benchmarked regularly against current market rates Two additional paid volunteering days each year Family friendly policies Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal 4 x Life Assurance Up to 10% pension contribution matched 1:1About the role: As a Customer Service Advisor, you'll be the first point of contact for all customers contacting the Customer Hub regarding repairs and property maintenance, providing appropriate advice and information (either by telephone; email; web chat or in writing) and dealing with the enquiries to maximise Right First Time resolution. Hours: Between Mon to Fri 07.50am - 8pm and Sat 08.45am - 1.00pm. You'll need to be available to work rotating shifts that can fall anytime between this pattern. Part time shifts available:10am - 3pm (5hours)12pm - 5pm (5hours)1pm - 6pm (5 hours)What you can expect to be doing as our Customer Service Advisor: Meeting agreed individual performance. Visit ListedBuy for more information.
Company:
Peabody
Posted:
April 23 on ListedBuy
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More About this Listing: Customer Service Advisor
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Peabody located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Peabody located in United States. Find other listings like Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.