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Polish speaking Customer Service Advisor
Location:
Newport
Description:
Job title: Customer Service and Sales Advisors (Polish Speaking) Salary: GBP24,300 per annum Location: Newport Hours: 37.5 per week Hybrid working Job description: To answer customer service queries and record insurance information from customers, insurance brokers and insurance companies. To manage incoming call volumes/ enquiries within agreed time scales as set out within the Best Practice document To ensure that all information provided is verified and recorded accurately within our clients system. To maintain an effective working relationship with Lessors, Customers Insurance Brokers/Companies and Suppliers providing the highest standards in customer service at all times. To deal with all correspondence within agreed time scales ensuring that our clients insurance criteria is met To support our client/customers by adopting a professional manner at all times when undertaking any form of communication whilst representing our clients Insurance Management or its business partners. To ensure that the diary system is fully up to date at all times with the case information so that any member of the team can review a case at any time To be able to prioritise workloads on a daily basis to ensure company/Lessor/Supplier service level agreements are met if not exceeded To be able to deal with any complaint/expression of dissatisfaction made within agreed steps as set out with our complaints handling policy To Liaise with the senior management team regarding any issues which may arise To support fellow team members to ensure that business as usual is maintained To act as mentor/buddy to less experienced staff to ensure that they reach the required standard To adhere to the Best Practice document at all times To carry out any additional duties which the company may require from time to time Key Responsibilites : Customer Service To answer customer service queries and record insurance information from customers, insurance brokers and insurance companies. Visit ListedBuy for more information.
Posted:
April 23 on ListedBuy
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More About this Listing: Polish speaking Customer Service Advisor
Polish speaking Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Polish speaking Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Polish speaking Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Polish speaking Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.