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Guest Service Agent- Full- Time
Location:
Kelowna
Description:
If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Hampton Inn & Suites - Kelowna Airport is currently looking to fill the role of Full-Time Guest Service Agent. We are also on a bus route, with a stop just outside of the hotel, and are offering shared staff accommodation. Our complimentary shuttle also picks up our employees from the bus loop at UBCO! What will you be doing? Welcome and acknowledge guests Anticipate and address guests' service needs Process all guest check-ins, check-outs, and create new reservations Secure payment; activate/reissue room keys following hotels policies and procedures Coordinate with Housekeeping to track room status and guest concerns Demonstrate knowledge of hotel room categories, room rates, packages, and promotions Maintain confidentiality of proprietary information Assist with the continental breakfast as needed Preparing foods as per F&B Operations guidelines Understand, follow and implement food safe guidelines Setting out/arranging cold food, such as pastries, cereals, etc. Clearing and cleaning tables as they are vacated Preparing and setting up hot food items Restocking items consistently throughout breakfast hours and for the next day Washing serving equipment and returning to storage Perform other reasonable job duties as requested by Supervisors and Managers Available to work varied shifts: days, evenings, weekends and holidays What are we looking for? High School graduation required Valid BC Class 5 driver’s license Previous hotel experience is an asset Commitment to delivering a high level of customer service Superhost training is an asset Good computer skills required Must be legally eligible to work in Canada without restriction Perks: Staff Accommodation Extended Health and Dental Benefits Employee and Family Assistance Program World-wide accommodation and dining discounts with Hilton brands Employee. Visit ListedBuy for more information.
Company:
Hampton Inn & Suites By Hilton Kelowna Airport
Posted:
April 23 on ListedBuy
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More About this Listing: Guest Service Agent- Full- Time
Guest Service Agent- Full- Time is a Customer Service Guest Service Agent Job at Hampton Inn & Suites by Hilton Kelowna Airport located in United States. Find other listings like Guest Service Agent- Full- Time by searching Oodle for Customer Service Guest Service Agent Jobs.
Guest Service Agent- Full- Time is a Customer Service Guest Service Agent Job at Hampton Inn & Suites by Hilton Kelowna Airport located in United States. Find other listings like Guest Service Agent- Full- Time by searching Oodle for Customer Service Guest Service Agent Jobs.