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Medical Office Call Center
Location:
Helena, MT
Description:
Medical Office Call Center requires:&* Onsite&* Outgoing and energetic attitude&* Communicate clearly and confidently&* Multi-tasks&* Analyzes new situations and apply problem-solving skills&* Remains calm under pressure&* Adapts to and incorporate new technologies&* Grammar and spelling accuracyMedical Office Call Center duties:&* Responds to telephone inquiries and complaints using standard scripts and procedures.&* Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls.&* Provides clear and concise information about the status of a claim or Medicaid member&* Enrolls/un-enrolls clients, and if applicable everyone on the case by phone or paperwork with a provider.&* Acts as an advocate for the Medicaid client or Provider.&* Educates clients about managed care access, rights and benefits through outreach scripts.&* Check voicemail and Fax routers.&* Complete required assigned training.
Posted:
April 25 on Jobvertise
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More About this Listing: Medical Office Call Center
Medical Office Call Center is a Customer Service Call Center Representative Job located in Helena MT. Find other listings like Medical Office Call Center by searching Oodle for Customer Service Call Center Representative Jobs.
Medical Office Call Center is a Customer Service Call Center Representative Job located in Helena MT. Find other listings like Medical Office Call Center by searching Oodle for Customer Service Call Center Representative Jobs.