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Product Manager : EV Connected Services | Product Manager in Executive Job in Irvine CA | 725678081

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Product Manager : EV Connected Services

Location:
Irvine, CA
Description:

At Kia, we're creating award:winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast:paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day. Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100 up to 6 of the salary deferral, and time off starting at 14 days per year. Kia also offers company lease and purchase programs, company:wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California. Status Exempt Summary Kia's Connected Car and Mobility Team is looking for a Connected Services Product Manager responsible for re:defining the connected EV driver experience. Responsibilities includes identifying EV driver touchpoints, supporting the development of product strategies to increase engagement with the Kia brand, negotiating with EV experience partnerships and managing partnership day to day operations, driving customer research for product feedback and customer satisfaction assessment, evaluate and develop new partner collaboration, and identifying opportunities for building and improving new and existing connected car products and services. Major Responsibilities 1st Priority : 35 :Negotiate agreements with e:MSP/CPO.:Manage e:MSP/CPO integration into existing environment, developing billing model for integrated consumer charging solution.:Manage billing settlements with e:MSP/CPO.:Leverage EV consumer and market insights to tap into new opportunities and deepen customer engagement.:Understand electric vehicle (EV) driver behavior, identify pain points and improvement opportunities in driver experience.:Using analytics and customer segmentation : develop and measure marketing funnels to enhance engagement and conversion.:Monitor and report on KPIs and the effectiveness of marketing initiatives to the management team and use data to create future marketing strategies.2nd Priority : 20 :Manage feature/service launches from concept to launch and post:launch support. :Develop the product concept and write business requirements for the engineering team. Identify and prioritize product features that will deliver the most value to customers. Prioritize and deprioritize features as needed to ensure timely and high:quality product releases.:Collaborate with engineering, build and iterate new capabilities to deliver quality products and experiences.:Champion EV user charging requirements and work with IT to build product backlog and prioritization.:Assist management in developing business cases for the strategies and lead the effort. :Work closely with cross:functional partners including Marketing, Sales and Service Operations, Consumer Affairs, and Legal to present the business goals, build consensus and gain support on the product, sales strategy, legal compliance, and post launch customer support.3rd Priority : 20 :Support new services ideation, customer research, discussions with affiliates, global headquarters, and vendor.:Analyze user feedback, usage data, and metrics to improve our offerings continuously, competition benchmarking, and other sources. Translate customer problems into new connected car products, features, and services.:Support product and market fitment assessment, and develop innovative proposals including business case, implementation cost, and time estimate.:Successfully seek approvals from management to translate the proposal into a project.4th Priority : 10 :Periodically collect prod
Posted:
May 1 on Tip Top Job
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