This listing was posted on Tip Top Job.
Personal Banker I : Care Center
Location:
Albuquerque, NM
Description:
Req ID: 74964 Location: Albuquerque :ALBQ Areas of Interest: Consumer Banking; Consumer Banker Pay Transparency Salary Range: Not Available Application Deadline: 05/18/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial(R). Bonus Type Formula Based SummaryAre you looking to join a company where people truly care about making a difference? BOK Financial is committed to achieving more together by bringing passion and customer focus to the business. Join us today as a Personal Banker I. Job Description The Personal Banker I provides the best client experience possible for BOKF's clients. They are empowered and responsible for providing a superior experience on every interaction in a manner that builds a permanently engaged client. Interactions include providing answers or solutions on account activity, teller transactions, digital banking products, debit cards and a variety of other products or processes. The Personal Banker will be able to effectively and efficiently handle client interactions and exceed client expectations. In addition, they will provide a level of support that makes clients feel assured that their needs have been completely and accurately resolved. The Personal Banker may interact with clients in a variety of ways including in person, via phone and may utilize chat, email or other digital communication channels. Team CultureWe're passionate about what we do and it shows. Working with our peers across the bank to help our clients achieve their financial goals is rewarding. We've created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level. We support and lift one another up and help each other become better. Recognition, integrity and the desire to help others are our winning combination. How Youll Spend Your Time: You will deliver outstanding client experience by efficiently communicating with BOKF clients by answering inbound calls and/or chats, making follow:up outbound calls, and/or responding to chats, secure messages and other communications from BOKF clients.: You will demonstrate good decision making ability, mitigate risk, appropriately escalate appropriate concerns, and ensure BOKF's clients feel confident that we have addressed their need. : You will educate new and existing clients about bank services that provide additional convenience such as online banking, Bill Pay, E:Statements, and mobile and ATM deposit capabilities. : You will Confidently recommend a full range of consumer products and services such as deposit accounts, consumer loan products, digital banking, ATM and other self:service options to enable clients to reach their financial goals. : You will participate in professional development through training, engaging in self:improvement initiatives and skill:building activities to enhance product knowledge, systems knowledge, sales, and client relations skills. This will also be accomplished by actively participating in coaching and feedback sessions by setting goals and achieving results. Education and Experience Requirements This level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1+ years of sales or customer service experience; a college degree is a plus or equivalent combination of education and experience. : Working knowledge of consumer financial products and services: Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support
Industry:
Insurance
Posted:
May 1 on Tip Top Job
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More About this Listing: Personal Banker I : Care Center
Personal Banker I : Care Center is a Banking Jobs Banker Job located in Albuquerque NM. Find other listings like Personal Banker I : Care Center by searching Oodle for Banking Jobs Banker Jobs.
Personal Banker I : Care Center is a Banking Jobs Banker Job located in Albuquerque NM. Find other listings like Personal Banker I : Care Center by searching Oodle for Banking Jobs Banker Jobs.