This listing was posted on Tip Top Job.
Client Service Specialist
Location:
Neenah, WI
Description:
Requisition :19081Functional Area: Account Management; Audit/Risk/Compliance; Client ServiceEmployment Type: Full:TimeWork Options: In Office at Location Specified Above LI:OnsiteWork Hours: Monday : Friday 8am : 430pm CST Position Summary J. J. Keller ishiringaClient Service Specialist Are you passionate about helping clients in a non:call center type environment? Are you seeking variety in your day:to:day work? Do you want to work for a company whomakes a differencein the lives of their clients, their employees, and your local community? If you answeredYESto any of those questions, then this role might be a good fit for you, and we encourage you to check it out further As a Client Service Specialist, you will have an assigned account base andwill act as a liaison between your clients and J. J. Kellers services to ensurethe clientsneeds are met in an efficient and effective manner.Given the fast growth in the Managed Services department,we've had a successful track record of seeing associates join this team and continue togrow in their careerswith the company. In this role you will be responsible for: :Building relationships with your client base and frequently communicating with them via phone and email.:Running and formatting reports to share with your clients.:Collaborating with internal teams to ensure your client bases information and documentation is accurate. If you want to learn more, watch the following video to hear from our Associate Director of Client Service:loom/share/5ab00725049f4f6a9f0db60755bebe1d Job Responsibilities:Establishes and maintains relationships with assigned clients and manages client relationship. Serves as the primary interface between J. J. Keller and the client, to include such tasks as: :Maintaining an open line of communication via phone, e:mail, fax, and correspondence:Educating clients on regulatory requirements, providing interpretations and best practices:Determining clients needs and how J. J. Keller can best serve those needs:Researching and resolving invoice and payment issues:Updating client specific profile information:Monitors client responsibilities to ensure compliance with service requirements; analyzing compliance trends and if applicable, developing formal improvement programs.:Ensures company and client:specific processes and procedures are completed accurately and in a timely manner. Assists with internal documentation of processes and procedures.:Updates and analyzes client:specific reports.:Maintains expertise pertaining to applicable local, state and federal regulations in order to provide education and clarification to clients.:Assists with the implementation of new clients, including initial audits.:Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the departments data security policies pertaining to Personal Identification Information. Why J. J. Keller?:Starting wage of 24/hr.:Monday : Friday, with the ability to flex working time:Annual Reviews, Merit Increases and Quarterly Bonus Program:Medical / Dental / Vision Insurance:Tuition Reimbursement, eligible yourFIRST DAY:401(k) with Employer Match + Annual Company:Funded Profit Sharing:17 Days Paid Time Off (PTO) +8 Paid Company Holidays + 1 Paid Floating Holiday:On:Site Fitness Center + Cafe + Free Wellness Clinic About our Neenah, WI Corporate Headquarters Theres a lot to love about our home office in Neenah, Wisconsin, including: :Jean:friendly environment, every day of the week:Cafe that offers breakfast, lunch and multiple a la carte items:FREE access to our onsite Fitness Center, Yoga Studio and a fully paid online Fitness Subscription:FREE access to our J. J. Keller Wellness Center, with access to some prescriptions at no cost:Near 1:mile long walking trail that wraps around the campus:Multiple collaborati
Posted:
May 1 on Tip Top Job
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More About this Listing: Client Service Specialist
Client Service Specialist is a Human Resource Client Service Specialist Job located in Neenah WI. Find other listings like Client Service Specialist by searching Oodle for Human Resource Client Service Specialist Jobs.
Client Service Specialist is a Human Resource Client Service Specialist Job located in Neenah WI. Find other listings like Client Service Specialist by searching Oodle for Human Resource Client Service Specialist Jobs.