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Support Services Specialist 100%-Downtown
Location:
Iowa City, IA
Description:
Performs phlebotomy and a variety of difficult venipuncture procedures. Completes laboratory tasks related to routine phlebotomy labeling procedures, telephone inquiries, and distribution of phlebotomy supplies. Instruct and train others in phlebotomy techniques. Provide training and education on correct specimen procurement techniques. Responds to or may direct responses to inquiries concerning phlebotomy policies and procedures. Performs data entry and computer tasks related to order entry and phlebotomy. Provides supervision of phlebotomists, assists with interviewing and selecting new staff, conducts performance appraisals, works to set phlebotomy staff schedules.Schedule: 0600-1430 M-F BASIC FUNCTION Provide health-related services and/or clinical operational support to assure effective and efficient delivery of health care. Positions in this family require either health-related education, such as Health Information Management, or experience and in-depth knowledge of healthcare systems in order to provide services that support care delivery (e.g., patient relations, clinic operations, etc.). KEY AREAS OF RESPONSIBILITYProvide Support Services to Clinical and Non-clinical DepartmentsProvide services for patients such as interpretation, support in obtaining care, navigating the delivery system, or addressing care/service issues. May supervise the delivery of services such as health information, clinic scheduling and operations, etc. Perform tasks/inspections to meet compliance goals and patient/customer satisfaction expectations.Communicate/Collaborate with Internal and External ConstituentsCollaborate with peers and co-workers to enhance the delivery of health care. Provide feedback to management on means to achieve goals and resolve service issues.Develop Programs, Policies, Practices that Enhance Patient/Staff EnvironmentProvide input/suggestions regarding policies, practices, and programs that improve services.Human Resources ManagementProvide direction, assignments, feedback, coaching, and counseling to assure outcomes are achieved.Financial ManagementMay analyze, monitor and report financial data, information and reports. May initiate and/or approve routine fiscal transactions. May contribute to budget development.Requirements Qualifications * Bachelor's degree in clinical laboratory sciences from an accredited college or university or an equivalent combination of education and experience is required. * 3-5 years' experience in laboratory or health care supervision is required. * 3-5 years' experience working directly in laboratory or health care operations is required. * Excellent written and verbal communication and interpersonal skills are required. Application ProcessIn order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:* Resume* Cover LetterJob openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.For additional questions, please contact Emilio Villagrana or XXXX@uiowa.eduAdditional Information * Classification Title: Support Services Specialist * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: On Campus Compensation * Pay Level: 3A * Starting Salary Minimum: 47,770.00 * Starting Salary Maximum: 77,558.00 Contact Information * Organization: Healthcare * Contact Name: Emilio Villagrana * Contact Email: XXXX@uiowa.eduThe University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, gender identity, or associational preferences.
Posted:
May 9 on Broadbean
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More About this Listing: Support Services Specialist 100%-Downtown
Support Services Specialist 100%-Downtown is a Customer Service Support Services Job located in Iowa City IA. Find other listings like Support Services Specialist 100%-Downtown by searching Oodle for Customer Service Support Services Jobs.
Support Services Specialist 100%-Downtown is a Customer Service Support Services Job located in Iowa City IA. Find other listings like Support Services Specialist 100%-Downtown by searching Oodle for Customer Service Support Services Jobs.