This listing was posted on Manatal ATS.
Destinations Manager
Location:
Miami, FL
Description:
Job Summary To provide the highest level of service related to tour sales and bookings, private shore activities and disembarkation arrangements Implement and maintain guidelines and procedures set out by Regent Seven Seas Cruises To ensure the ultimate guest experience onboard RSSC vessels by aiding effective communication of information through all departments Providing Concierge service to all guests onboard, dealing with all special requests/needs as required within this market segment Ensure Destinations team provide standards of service consistent with RSSCs expectations Ensure appropriate follow up on guest issues addressed to the Destinations Desk Profile Must be about to speak English plus at least two of the following languages to a conversational/business level (French, German, Spanish, Italian or Portuguese) Worked in a luxury environment as Destinations Manager for at least 3+ years Understanding of the highest level of service Must have fulfilled equivalent position on a medium+ sized ship Working knowledge achieved within the above role(s) therefore obtaining a world wide knowledge of countries/ports and tours offered is essential Well organized; a multi-tasker Used to dealing with complaint handling Used to dealing with special requests and used to achieving results Ability to manage the Destinations Team Great at customer service and building positive relations with guests and colleagues Ability to work under pressure and maintain a pleasant working environment Excellent administrative skills; computer literate -Word/excel/Fidelio/MXP/NVS and similar Excellent communication skills. Strong leadership skills and practice leadership by example Outgoing personality, open minded and flexible; able to Host tables and socialize at required level for this position Ability to work in an international environment Excellent appearance
Company:
Crew Life At Sea
Posted:
May 17 on Manatal ATS
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Manatal ATS
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Destinations Manager
Destinations Manager is a Executive Manager Job at Crew Life at Sea located in Miami FL. Find other listings like Destinations Manager by searching Oodle for Executive Manager Jobs.
Destinations Manager is a Executive Manager Job at Crew Life at Sea located in Miami FL. Find other listings like Destinations Manager by searching Oodle for Executive Manager Jobs.